To ensure a safe shopping experience for all of our clients & staff, please review the following mandatory health, safety & etiquette guidelines before your visit.

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• WE REQUIRE MASKS TO BE WORN COVERING YOUR NOSE & MOUTH WHILE RECEIVING AN IN-PERSON SPIRITUAL CONSULTATION

• WE REQUIRE PROOF OF COVID-19 VACCINATION FOR IN-PERSON SPIRITUAL CONSULTATIONS.

• MASKS ARE ENCOURAGED WHILE SHOPPING AS IS THE USE OF HAND SANITIZER

• No food or drink is allowed. If you bring in food or a beverage you will be asked to leave it on the table provided at our entrance. There are no exceptions

• We have a maximum capacity of 10 guests in our shopping area

• The Cauldron Black is more than a retail store - it a space that provides Spiritual Advise, Guidance and Education to our community. To maintain a dedicated sacred space we will not allow clients to enter the shop (Consultations & Services clients included ) under the influence of drugs or alcohol, or to engage in disruptive behavior. If our staff or other clients feel uncomfortable we will remove you from The Cauldron Black. If you have pre-booked an appointment you will not be subject to a refund

• No one under the age of 16 will be allowed inside The Cauldron Black without the presence of parent or Guardian over the age of 21. All children MUST be supervised. Please make sure your children are gentle and respectful of the products and staff of the shop, if your child(ren) are disruptive you will be asked to leave

• We do not have a public restroom.

• SPIRITUAL CONSULTATION & SERVICES TERMS & CONDITIONS:

-All clients must 18+ years of age

-Clients understand the purposes of this session is for clarity and guidance. These sessions are not offered for entertainment purposes. If any client is rude or disrespectful to our readers and their talents you will be removed from The Cauldron Black and not subject to a refund.

-We offer a 'Five Minute Rule' - if clients or Readers are unsatisfied with the reading within the first five minutes of the session you will receive a refund for your services. Refunds are not applicable after the first five minutes of the session no matter how early the client or Reader choose to end the session.

-We do not offer children's or couples readings.