To ensure a safe shopping experience for all of our clients & staff, please review the following mandatory health, safety & etiquette guidelines before your visit.

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• WE REQUIRE MASKS TO BE WORN COVERING YOUR NOSE & MOUTH WHILE IN OUR SHOP, REGARDLESS OF AGE OR VACCINATION STATUS. If you, or anyone in your shopping party remove masks for any reason while in the store our staff will ask you to leave. There are no exceptions.

• No food or drink is allowed. If you bring in food or a beverage you will be asked to leave it on the table provided at our entrance. There are no exceptions.

• When entering the store you MUST use the hand-sanitizer provided at the entrance or you will not be permitted inside, there are no exceptions.

• Only FOUR (4) retail customers are allowed in the shopping area at a time, no exceptions. You can avoid the line by booking a private shopping appointment for up to four guests. For more information on scheduling a private shopping appointment please visit our Consultations & Services Page.

• The Cauldron Black is more than a retail store - it a space that provides Spiritual Advise, Guidance and Education to our community. To maintain a dedicated sacred space we will not allow clients to enter the shop (Consultations & Services clients included ) under the influence of drugs or alcohol, or to engage in disruptive behavior. If our staff or other clients feel uncomfortable we will remove you from The Cauldron Black. If you have pre-booked an appointment you will not be subject to a refund.

• No one under the age of 16 will be allowed inside The Cauldron Black without the presence of parent or Guardian over the age of 21. All children MUST be supervised. Please make sure your children are gentle and respectful of the products and staff of the shop, if your child(ren) are disruptive you will be asked to leave. 

• Due to reduced capacity in the shop we do not have a waiting room at this time. When you exit the store please do not hold the door open for other clients - We want to maintain a maximum capacity in the shop and review all health & safety guidelines with each guest.

• We do not have a public restroom.

• SPIRITUAL CONSULTATION & SERVICES TERMS & CONDITIONS:

-All clients must 18+ years of age

-Clients understand the purposes of this session is for clarity and guidance. These sessions are not offered for entertainment purposes. If any client is rude or disrespectful to our readers and their talents you will be removed from The Cauldron Black and not subject to a refund.

-We offer a 'Five Minute Rule' - if clients or Readers are unsatisfied with the reading within the first five minutes of the session you will receive a refund for your services. Refunds are not applicable after the first five minutes of the session no matter how early the client or Reader choose to end the session.

-We do not offer children's or couples readings.